FAQs

The hotel is open 24 hours per day, 7 days per week.

The hotel is not responsible for luggage left in the storage room. Please to not forget to label your luggage.

Parking is chargeable. Near the hotel, please contact the reception desk

Please provide your ID and the credit card used for booking. Remember to use capital letters when filling out the police registration card.

Please leave the room before 11 a;m. to avoid an additional cost.

Breakfast is served between 7:00 a.m. and 10:00 a.m.

Our hotel does not accommodate people with reduced mobility but is suitable for people with impaired vision and sound.

The hotel does not have an airport shuttle service, but the staff is happy to book a taxi or a shuttle at your request.

To Orly 35€ and to Roissy 55€ (subject to local price changes).

We regret that we can't accept pets.

These items are all available on request.

The hotel has family rooms up to 3 pax. Do not hesitate to mention rooms side by side if necessary.

We are happy to provide a cot at no extra charge. Remember to mention it when booking.

A hairdryer is provided in the bathroom.

We provide cotton buds, shower gel, shower cap and a small soap.

All rooms are equipped with a safe.

The establishment is not responsible for items left in the safe.

Please ensure that the safe is empty and the door is left open at the time of departure.

Local city tax is 5,20 per person per night. Please check if to be paid par the client or the agency/company.

Cash, bank cards or Amex. Unfortunately, Checks are not accepted.

Depending on the offers we may or may not be able to cancel your booking.

Non-cancellable, non-refundable bookings can't be cancelled so we encourage you to take out appropriate insurance cover.

Promotion all the year, more competitive prices!

Sheets, pillowcases, towels and bath mats are all provided.

Suitable bins provided for waste sorting by guests.

Reduction of waste due to refillable hospitality products, washable and reusable linen, etc.

Environmentally friendly cleaning products (Ecolab)

Participation of guests in the ecological initiative involving the room cleaning service (long stays)

Staff trained in the eco-responsible approach of the company

The staff is made aware of the reception to be provided in accordance with disability type.

This document is requested upon your arrival. Remember to scan your mobile phone for this document. In case of loss, contact your travel agency before you arrive at the hotel.